RAL
In accordance with Law no. 144/2015, of September 8, 2015, we disclose the Alternative Dispute Resolution Entities that can be contacted in case of a dispute when purchasing a product from our website.
If you are dissatisfied and wish to present your situation, you can do so by contacting an Alternative Dispute Resolution Entity.
Alternative Dispute Resolution Entities
CNIACC – National Centre for Consumer Conflict Information and Arbitration
Algarve Consumer Arbitration Centre
CACCDC – Coimbra District Consumer Conflict Arbitration Centre
www.centrodearbitragemdecoimbra.com
CACCL – Lisbon Consumer Conflict Arbitration Centre
CICAP – Porto Consumer Information and Arbitration Centre
TRIAVE – Vale do Ave Consumer Conflict Arbitration Centre/Arbitration Tribunal
CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Tribunal)
CACC-RAM – Autonomous Region of Madeira Consumer Conflict Arbitration Centre
www.srrh.gov-madeira.pt/In%C3%ADcio/tabid/292/Default.aspx
More information on the consumer portal – www.consumidor.pt